You're on the job.
Your phone
is still working.
When a call goes to voicemail, that person usually calls the next business on their list. We set up automatic responses so that does not happen. No extra staff, no new apps for you to manage.
Book a Free CallWhat's actually happening in your business right now.
You're two storeys up finishing an electrical job when your phone rings. You can't answer. By the time you call back, they've already found someone on Google. That's a $1,200 job that didn't happen.
You go out, measure everything, email the quote, and then hear nothing. You could chase it but you have got three other jobs to run. So it just sits there. Two weeks later they hired someone cheaper, or they forgot you even sent it.
Job's done. You sent the invoice. It's been 12 days. You don't want to call because it feels awkward, but the money is just sitting there. So you wait, and your cash flow takes the hit.
Customers are happy when you finish, you can tell. But asking for a Google review feels awkward to do in person, so you do not. And that 4.2-star competitor down the street keeps getting jobs over you.
What we build for trades businesses.
Missed Call Auto-Response
When a call goes unanswered, an automatic text goes back to the caller. It acknowledges them, lets them know you will follow up, and sends a booking link if you have one. You do not lose the lead just because you could not answer.
Estimate Follow-Up
When a quote sits unanswered for 48 hours, a follow-up message goes out automatically. It is polite and professional. Some people just need a reminder, and this handles that without you having to track it manually.
Job Day Reminder
The night before a job, your customer gets a confirmation text with the time, what to expect, and how to reach you. No-shows decrease and customers arrive prepared.
Invoice + Payment Follow-Up
The invoice goes out when the job is done. If it is unpaid after a set number of days, a polite follow-up goes out automatically. You do not have to make uncomfortable calls and payments come in sooner.
Google Review Request
24 to 48 hours after a job closes, a review request goes to the customer with a direct link to your Google Business page. It takes them one minute and your rating improves without you having to bring it up in person.
Lead Routing & Logging
Every new inquiry gets logged automatically with the name, contact information, what they need, and when they called. You always have a clear record of who to follow up with.
What a real setup looks like.
HYPOTHETICAL: HVAC company, 2–4 technicians
Example — not a real clientTHE SITUATION
Two-person HVAC operation. Owner runs jobs, wife handles some admin. Losing 4–6 inbound calls per week to voicemail during busy season. Chasing invoices manually. No systematic review ask.
WHAT WE BUILD — MISSED CALL AUTO-TEXT
When a call goes to voicemail, an automated SMS fires within 60 seconds: "Hey, this is [Name] from [Company]. I'm on a job right now but got your call — I'll be in touch by end of day. Or you can book here: [link]." Owner reviews a daily summary of who called.
WHAT WE BUILD — INVOICE + FOLLOW-UP
When a job is marked complete in their system, an invoice goes out automatically. If it sits unpaid for 7 days, a follow-up text goes to the customer. If 14 days, another. Owner stops making awkward calls and cash flow improves.
WHAT WE BUILD — REVIEW REQUEST
48 hours after a paid invoice, the customer gets a text: "Thanks for choosing us — if you were happy with the work, a Google review means everything to a small business: [link]."
WHAT CHANGES
Every missed call is now a warm follow-up instead of a lost lead. Invoices get paid faster. Reviews accumulate steadily. Owner spends an hour less per week on admin. This is a hypothetical example. Your build would be designed around how your business actually runs.
Stop losing jobs
to a missed call.
Book a free 30-minute call. We will look at your specific situation and tell you exactly what we would build for your business.
Book a Free Call